Trainer/Personal Lines Underwriter

We currently have a full-time position available for an Underwriting Portal Trainer/Personal Lines Underwriter in our BC branch. This position is based out of our Vancouver office. Reporting to the Personal Lines Underwriting Manager, the successful candidate will contribute to the achievement of a profitable and growing portfolio of business by providing training to our external partners on the use of the Company’s underwriting computer portal (PHIX).


Primary Duties and Responsibilities

  • Attend brokers’ offices to communicate underwriting approaches, provide training solutions and gain an understanding of broker issues with respect to the PHIX portal.
  • Facilitate PHIX training sessions using the most appropriate delivery method (in-person, webinar, etc.) depending on situation.
  • Conduct Broker audits and work with brokers to ensure that any audit deficiencies are rectified.
  • Analyze and action broker activity with several production and usage reports.
  • Attend industry functions to promote and represent Peace Hills.
  • Assist in the development of training materials (PHIX).
  • Act as a point of contact for troubleshooting and respond and escalate as appropriate.
  • Review and process renewals, endorsements, or cancellations.
  • Various other duties as required.
  • Travel may be required


Required Qualifications

  • Minimum 5 years' experience in an underwriting role.
  • Strong written and verbal communication.
  • Excellent interpersonal, organizational, and time management skills.
  • Strong computer skills.
  • Proven auditing and review skills.
  • Ability to maintain established service levels and provide exceptional customer service.
  • CIP/FCIP designation (or working towards) would be an asset.
  • Valid driver’s license.
  • Overnight travel is required.

Working at Peace Hills

Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work.

If you are interested in this great opportunity to build your career submit your resume, stating the position you are applying for, to Peace Hills Insurance to Posting will remain open until a suitable candidate is found.


We thank all applicants for their interest, however only those candidates shortlisted will be contacted.

Application Deadline: December 08, 2021