Temporary Accounting Clerk (16 Month contract)

We currently have a position available for a temporary Accounting Clerk in our Accounting Department.  The duration of this role is 16 months in length. Reporting to the Billing Manager, the successful candidate will contribute to the achievement of a professional and efficient business. 

What You’ll Do:

• Timely processing of accounts receivable, including verification and posting of payments and refunds and ensuring they are recorded correctly;
• Answer phone calls from customers, brokers and other departments to address a variety of billing matters;
• Resolve issues and answer questions from internal and external customers;
• Perform timely and accurate account reconciliations on a monthly basis;
• Transfer balances between terms and other payment plans;
• Assisting in creation of monthly commission payments;
• Liaise with Underwriters regarding receipt of payments ensuring policies are amended as needed;
• Communicate with Underwriters on policies in arrears and brokers with outstanding receivables;
• Maintain abeyances and ensure timely and effective follow-ups;
• Deliver exceptional customer service in upholding our service standards and our commitment to continuous improvement;
• Other duties as required.

What You’ll Bring:

• High school diploma is required, relevant post-secondary education is an asset;
• Previous experience in Accounts Receivable, working with computer-based systems;
• Demonstrated ability to provide exceptional customer service;
• Effective problem-solving skills and math skills;
• Strong data entry skills with exceptional attention to detail including a high degree of numerical accuracy;
• Possess pleasant telephone manner and solid communication skills;
• Intermediate skills in Microsoft excel;
• Experience with Guidewire is an asset;
• Ability to learn new computing software quickly;
• Ability to work independently as well as collaboratively within a diverse team;
• Professional, efficient, and proactive with time-management and organizational skills;
• Flexible and adaptable; able to work in an environment of shifting priorities and pressures;
• Knowledge of the insurance industry would be an asset.

What You’ll Experience: 

• Competitive base pay with annual bonus eligibility
• Healthy work-life balance including a day off every 4 weeks
• Social events held throughout the year
• A career in a stable and essential industry, at a company with an exceptional corporate culture and opportunities for professional development and advancement

Why Peace Hills:
Peace Hills General Insurance Company has been serving Western Canada since 1982 with home, auto and business insurance products. Our head office is in Edmonton, Alberta, with branch offices in Calgary and Vancouver. We currently employ over 300 staff who work with more than 1,000 broker offices across British Columbia, Alberta, Saskatchewan, Manitoba, the Northwest Territories, Nunavut and Yukon Territory.

Peace Hills is proudly owned by the Samson Cree Nation, and it is through Wahkôtowin – a Cree word that means “kinship” and the interconnectedness of all beings – that we are and continue to be a respected insurer that provides creative and responsive solutions.

Ready to apply? Send your resume and cover letter to hr@phgic.com
This job posting will remain open until a suitable candidate is found.