Property Claims Telephone Adjuster - Temporary Contract (1 Year)

We currently have one fulltime, temporary position available for a Property Telephone Adjuster in our Edmonton Claims department. Based out of our Edmonton office, the successful candidates will evaluate, negotiate and settle claims arising under personal lines, farm and commercial policies. The Property Telephone Adjuster handles claims in the four western provinces as well as the three northern territories.  

Primary Duties and Responsibilities:

⪧ Gather and assess information to make coverage determinations
⪧ Explain coverage and claims process to insureds and claimants
⪧ Determine liability and look for opportunities to subrogate
⪧ Investigate losses, collect and review relevant information
⪧ Set, evaluate, and maintain appropriate reserves
⪧ Retain and / or coordinate the retention of appropriate external resources
⪧ Oversee, monitor and control costs associated with external resources
⪧ Verify accounts and issue payment on a timely basis
⪧ Use a file diary system to proactively move file forward.
⪧ Identify red flags and liaise with Special Investigations Unit
⪧ Communicate with brokers and underwriters
⪧ Fully document claim file in a clear and concise manner
⪧ Various other duties as required

Required Qualifications:

⪧ Minimum of 1-2 years of experience in property claims adjusting
⪧ CIP/FCIP designation or working towards
⪧ Ability to negotiate and critically analyze information and be decisive
⪧ Candidates who possess knowledge of property insurance are preferred
⪧ Ability to communicate with tact and diplomacy
⪧ Highly developed interpersonal, organizational and time management skills
⪧ Strong written and verbal communication skills

Working at Peace Hills:

Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work. Ensuring an appropriate work/life balance and a collegial and supportive office environment are just a couple of ways we do this.

If you are interested in this great opportunity, submit your resume stating which position you are applying for to Peace Hills Insurance at We thank all applicants for their interest, however only those candidates shortlisted will be contacted.

Application Deadline: April 16, 2021