Claims Coordinator
We currently have a permanent full-time opening available for a Claims Coordinator in our Edmonton Claims Department. This role undertakes all administrative duties associated with Claims including handling the needs of brokers, lawyers, insured’s, independent adjusters, third parties, suppliers, and body shops. More specifically, the responsibilities would include the following:
What You'll Do:
- Creating claim files;
- Handling claims inquiry calls;
- Liaising with brokers and underwriters;
- Sorting daily mail for distribution;
- Distributing, and mailing cheques;
- Processing payments, including recoveries;
- Attending internal/external meetings and seminars;
- Various other duties as required.
What You'll Bring:
- Strong working knowledge of MS Office including Excel, Word, and Outlook;
- Detail oriented with an ability to meet deadlines;
- Strong organizational, time management and interpersonal skills (both oral and written);
- Ability to prioritize and respond promptly to requests with an emphasis on customer service;
- Post-secondary diploma or degree and/or working towards a CIP/FCIP designation would be considered an asset;
- A background or knowledge of insurance and 3+ year experience in a similar role would be an asset.
What You'll Experience:
- Competitive base pay with annual bonus eligibility
- Healthy work-life balance including a day off every 4 weeks
- Matching contributions to your Registered Pension Plan
- Personal insurance reimbursement
- Social events held throughout the year
- Celebration of your team’s achievements each year with an annual staff appreciation event
- A career in a stable and essential industry, at a company with an exceptional corporate culture and opportunities for professional development and advancement
Why Peace Hills:
Peace Hills General Insurance Company has been serving Western Canada since 1982 with home, auto and business insurance products. Our head office is in Edmonton, Alberta, with branch offices in Calgary and Vancouver. We currently employ over 300 staff who work with more than 1,000 broker offices across British Columbia, Alberta, Saskatchewan, Manitoba, the Northwest Territories, Nunavut and Yukon Territory.
Peace Hills is proudly owned by the Samson Cree Nation, and it is through Wahkôtowin – a Cree word that means “kinship” and the interconnectedness of all beings – that we are and continue to be a respected insurer that provides creative and responsive solutions.
Ready to apply? Send your resume and cover letter to hr@phgic.com
This job posting will remain open until a suitable candidate is found.
Working at Peace Hills
Along with a competitive base pay, Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work.
If you are interested in this great opportunity to build your career submit your resume, stating which position you are applying for, to Peace Hills Insurance to hr@phgic.com.
We thank all applicants for their interest, however only those candidates shortlisted will be contacted.
Application Deadline: December 31, 2025