Careers

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• COMMERCIAL UNDERWRITING ASSISTANT, ROC (Rest of Canada – Including SK, MB, NU, YK, NT)
  We currently have an opening for a Commercial Underwriting Assistant in our ROC Branch (the position is located in our Edmonton office).
  
  The position contributes to the achievement of service level objectives by providing underwriting support and clerical assistance to department Underwriters. Responsibilities of the role include distributing mail, pulling and distributing renewal business and abeyance files, processing cancellations, endorsements, renewals and new business, doing basic underwriting on policy changes and providing clerical assistance as required.
  
  The successful candidate will possess excellent organizational and time management skills, strong computer skills, and a professional, hard working attitude. Experience in a similar role and / or working towards a CIP designation would be considered assets.
  
  To apply for this exciting opportunity please submit your resume by July 28, 2010 to Mary Clinton, CHRP, Vice President, Human Resources at mclinton@peacehillsinsurance.com
  
  
• CLAIMS MANAGER - CALGARY
  The Claims Manager reports to the Vice President, Claims and manages day-to-day operations for Southern Alberta. This role oversees both the Auto and Property Units and is responsible for managing approximately 17 staff, which includes the support of an Auto Supervisor. The main areas of accountability include recruiting and retaining high quality staff; assigning claims; providing technical direction to staff; reviewing files for compliance with corporate standards and monitoring service levels; maintaining and developing departmental service standards, policies, procedures and supporting systems as they relate to Claims practices; liaison with Brokers, Underwriters and Peace Hills’ Management group; maintaining relationships with Independent Adjusters; overseeing large losses; working with lawyers on files; attending examinations; working with SIU; monitoring Gold Medal program for Southern Alberta; examining files through the cheque signing process; monitoring departmental budgets; arranging audits and accommodating reinsurance visits. The successful candidate will provide effective guidance and support to staff, ensuring adequate and appropriate training occurs and will participate in regular and ongoing communication, feedback, evaluation and mentoring of staff.
  
  The ideal candidate will possess a minimum fifteen years in the insurance industry and at least five years experience managing a Claims department with accountability for both Auto and Property units. A strong background in managing staff is required, as is a high proficiency with Wordings, Bodily Injury and Property claims. Exceptional interpersonal skills, strong time-management and the ability to negotiate and make decisions will be required for this role. This individual will lead by example, be approachable, build relationships with stakeholders and motivate staff to deliver expected results. A CIP or FCIP designation is desired.
  
  This position would be an ideal fit for a seasoned professional that has the interest and ability to advance to a senior level executive position in the future. If you feel you have the required background and would like to explore this opportunity further, please submit your application to Mary Clinton, CHRP, Vice President, Human Resources at mclinton@peacehillsinsurance.com
  
  
• PROJECT COORDINATOR - HEAD OFFICE CLAIMS

  Peace Hills Insurance has an opportunity for a Project Coordinator in our Edmonton head office. This position reports directly to the Vice President – Claims and will involve spearheading the development of special projects with a focus on improving the quality and consistency of claims handling protocols and procedures. Some of the tasks associated with this position are: 

  • Developing, implementing and improving corporate claims protocols and procedures. 
  • Developing and delivering training sessions as well as assisting others in training design and delivery. 
  • Auditing claims processes for compliance. 
  • Gathering and interpreting statistics to measure success. 
  • Making recommendations to Claims Managers regarding areas for improvement or training. 
  • Attending seminars to collect and review information to incorporate into Peace Hills’ policy and procedures. 
  • Special projects as requested by the Vice President – Claims.

  The ideal candidate will possess a thorough understanding of the claims handling process, a minimum 5 years experience in the insurance industry (preferably in a similar role). Exceptional interpersonal skills, strong time-management and relationship building skills will be required for this role. Candidates with a CIP or FCIP as well as relevant post secondary education and experience as a trainer will be given preference. Applications should be forwarded to Mary Clinton, CHRP, Vice President, Human Resources at mclinton@peacehillsinsurance.com