Careers

Peace Hills Insurance is a growing Canadian insurance company specializing in property and casualty insurance. Our head office is located in Edmonton and we have approximately 150 employees with branch offices in Calgary, Vancouver and Manitoba. We are dedicated to providing the best customer service available. Peace Hills Insurance prides itself on being a flexible, positive and rewarding place to work. For more information on our Company please visit www.peacehillsinsurance.com

COMMERCIAL AUTO UNDERWRITER - CALGARY OFFICE

Our Calgary office is currently seeking an enthusiastic individual to assume the role of Commercial Auto Underwriter.  The position contributes to the achievement of a profitable and growing portfolio of business by effectively and efficiently underwriting risks. This position is responsible for reviewing quote requests and applications to determine risk acceptability, policy terms and rates to subsequently process new business, reviewing and processing renewal business, endorsements / cancellations,  providing underwriting advice and answering inquiries from brokers, advising Commercial Lines Manager of problems or concerns with brokers, liaising with personal lines, claims and accounting departments on mutual concerns, visiting brokers to communicate underwriting approaches, facilitating public relations efforts and solving problems, attending industry functions, handling expanded broker authority programs as assigned by Commercial Lines Manager, ordering and evaluating inspection / fleet reports and other related information that will assist in making sound underwriting decisions. 

The ideal candidate will possess a minimum 3+ years experience in Commercial Auto Underwriting.  The successful individual will possess highly developed interpersonal, organizational and time management skills coupled with strong written and verbal communication.  Knowledge of policy wordings, rating guidelines, strong computer skills and the ability to maintain established service levels are required.  The ideal candidate will also have completed (or is working towards) the CIP or FCIP designation.   

CORPORATE UNDERWRITING ADMINISTRATIVE ASSISTANT

We currently have an opening for a Corporate Underwriting Administrative Assistant. This role undertakes all administrative duties associated with Corporate Underwriting and Marketing and involves word processing and distribution of memos and bulletins; preparing, editing and distributing power point presentations; coordinating Corporate Underwriting meetings including developing and distributing agenda and preparing and distributing minutes; maintaining computer files on shared drive including wordings, applications, manuals, brochures etc.; maintaining filing system; updating, maintaining and distributing new wordings/wording changes; arranging corporate travel; assisting with special mail outs such as annual report and new manual pages; communicating manual updates to brokers, rating companies, rate board; updating website on a regular basis on staff changes, service levels, wordings, forms, job postings, newsletters etc.; coordinating promotional items for conventions; maintaining and updating promo records and inventory; and various other administrative duties as assigned.

The successful candidate will possess a strong working knowledge of Windows XP including Excel, Word, Power Point, Adobe Acrobat, Adobe In Design and use of the internet. We are looking for an individual with a superior attention to detail, strong time-management, excellent written and verbal communication, strong organizational skills and the ability to prioritize and respond promptly to requests. 5+ years experience in a similar role would be ideal and, although not necessary, a background or knowledge of insurance would be considered an asset.

To apply for this exciting opportunity please submit your resume by June 27th 2008 to mmattern@peacehillsinsurance.com

COMMERCIAL LINES UNDERWRITER
BC BRANCH

We currently have an opening for a Commercial Lines Underwriter in our BC Branch (the position is located in our Edmonton office). The position contributes to the achievement of a profitable and growing portfolio of business by effectively and efficiently underwriting risks. This position is responsible for reviewing quote requests and applications to determine risk acceptability, policy terms and rates to subsequently process new business, reviewing and processing renewal business, endorsements / cancellations, placing facultative reinsurance on risks that exceed capacity, providing underwriting advice and answer inquiries from brokers, liaising with personal lines, claims and accounting departments on mutual concerns, visiting brokers to communicate underwriting approaches, facilitating public relations efforts and solving problems, attending industry functions and other related tasks that will assist in making sound underwriting decisions.

Preferably the successful candidate will possess a minimum 3 years experience in Commercial property underwriting. The successful individual will possess highly developed interpersonal, organizational and time management skills coupled with strong written and verbal communication. Knowledge of policy wordings, rating guidelines, strong computer skills and the ability to maintain established service levels are required. The ideal candidate will have completed (or is working towards) the CIP or FCIP designation.

To apply for this exciting opportunity please submit your resume by June 27th 2008 to mmattern@peacehillsinsurance.com

PERSONAL LINES UNDERWRITING ANALYST
HEAD OFFICE

We have a challenging and exciting opportunity for a Personal Lines Underwriting Analyst located in our Head Office in Edmonton. Reporting to the VP Underwriting and Marketing, this position is responsible for overall operation and performance of Personal Lines underwriting and shares responsibility for the strategic plan and achieving goals within the department. Responsibilities include development and maintenance of underwriting guidelines, policy wordings and reinsurance guidelines; providing advice and guidance on technical issues relating to policy wordings; pricing support to branch underwriting and claims departments; development of effective compliance review processes; performing underwriting audits; researching and analyzing markets, segments, geographies, lines of business, and industries and providing recommendations based on findings; liaising with computer department in the development and maintenance of our underwriting system; development and maintenance of formal internal training modules; providing support for and serving on special committees as initiated by the company; assisting in the development of marketing material and marketing programs; development and assistance in broker education through website, seminars, or broker visits.

The ideal candidate will possess an in-depth familiarity of personal lines underwriting, including 6 - 10 years experience in the field. Knowledge of underwriting procedures, reinsurance and the insurance market are required as are strong computer skills and a mathematical aptitude. We are seeking an individual with well developed organizational skills coupled with excellent verbal and written communication and the ability to handle multiple tasks. Experience in meeting / project facilitation and training experience are desirable.

This position may include some commercial underwriting projects. Some commercial underwriting experience, although not mandatory, would be considered an asset.

To apply for this opportunity please submit your resume by Wednesday, June 25th to mmattern@peacehillsinsurance.com

CONTROLLER

The Controller reports to the Vice President, Finance and Information Technology and directly supervises approximately 12 staff within the department. The Controller manages day-to-day operations of the Accounting department which includes billing, accounts receivable, accounts payable and financial and reinsurance accounting. Primary responsibilities of this key position will include overseeing the preparation and review of the monthly financial statements; overseeing preparation of annual and quarterly statistical and government financial reports including the incorporation of new accounting standards and disclosures; organization and preparation of the annual company budget; coordination of year-end audits; preparation of the company’s annual report; providing management with accurate and timely financial information and analysis as requested, maintaining and developing departmental service standards, policies, procedures and supporting systems as they relate to accounting practices; regular and ongoing communication and mentoring of staff, training and evaluation of staff and ensuring performance expectations are achieved.

Our new Controller will possess an Accounting Designation and a minimum 5-7 years experience in the above mentioned areas particularly in budgeting, business planning and full-cycle accounting. Management experience is desired as is a high proficiency with computers and accounting software. Exceptional interpersonal skills and strong time-management will be required for this role. This individual will lead by example, be approachable, build relationships with stakeholders and motivate staff to deliver expected results.

If you feel you have the required background and are interested in this role, please submit your application by Wednesday, June 25th to mmattern@peacehillsinsurance.com

BUSINESS DEVELOPMENT REPRESENTATIVE
Calgary Office

Reporting to the Branch Manager, you will contribute to the achievement of branch growth and profit objectives. Responsibilities will include effectively promoting the company; contacting and screening prospective brokers; appointing new brokers to represent Peace Hills insurance; developing product awareness with broker force; training and educating brokers on pricing and underwriting philosophy; planning and executing broker visits and evaluating objectives of visits; identifying and developing growth opportunities; fostering internal and external working relationships; gathering and reporting market and competitive information; participating in regular broker audits and providing input on courses of action; tracking of broker production and profit performance; participation in the development and implementation of marketing/business development plans and being a prominent face of the company at industry functions.

We are seeking an individual with highly developed interpersonal and relationship building skills coupled with sound judgment and confidence. In order to be successful candidates must have a solid understanding of underwriting and 3+ years in the insurance industry. Knowledge of policy wordings, rating guidelines, strong computer skills, the ability to prioritize and manage time effectively and strong presentation skills are key traits required for success in this role. A University degree or post secondary diploma in business or marketing is preferred. The ideal candidate will have completed (or is working towards) the CIP or FCIP designation. Valid driver’s license with a driving record acceptable to the company is also required. To apply for this exciting opportunity please submit your resume by June 27th to Fergus Kavanagh, Calgary Branch Manager, Peace Hills Insurance fkavanagh@peacehillsinsurance.com

SUPPORT SERVICES CLERK

We currently have an opening for a Support Services Clerk in our Edmonton Administration department. This position reports to the Office Manager and works within a team of administrative professionals. In this position you will be responsible for ensuring outgoing policies are accurate, complete and timely and will print, assemble and fold policies. You will also ensure efficient and accurate communication flow occurs with Underwriting Coordinators. Other various duties include reception relief, filing, managing and distributing various correspondence and maintaining various reports. In addition to the above, you will be assigned other duties as time permits.

First and foremost the successful candidate will possess a positive attitude and a professional demeanor. Strong organization, communication and computer skills are essential. Preference will be given to individuals who hold experience in a similar role.

To apply for this exciting opportunity please submit your resume by June 18, 2008 to mmattern@peacehillsinsurance.com

PERSONAL LINES COORDINATOR
(Junior/Intermediate Underwriter)

We currently have an opening for a Personal Lines Coordinator in our Northern Alberta Personal Lines department. The position is located in Edmonton and contributes to the achievement of a profitable and growing portfolio of business and to the achievement of service level objectives by providing underwriting support and assistance to department underwriters. The responsibilities of this position include processing new business, endorsements and renewals for both auto and property lines, issuing policy documents, gathering underwriting information from brokers, confirming coverage, and occasional switchboard relief.

The successful candidate will possess excellent organizational and time management skills, strong computer skills and 3 years of insurance industry experience in a similar role. The individual must have the ability to maintain established service goals and have a strong attention to detail. Working towards a CIP designation would be considered a definite asset.

To apply for this exciting opportunity please submit your resume by June 11th to mmattern@peacehillsinsurance.com

CLAIMS EXAMINER

We currently have an opening for an Examiner in our Edmonton office. The position involves reviewing Independent Adjuster’s investigations and investigating, evaluating, negotiating and settling claims arising under the automobile policy and liability policy. Responsibilities of this position include confirming coverage is in place and applies to reported claims, verifying entitlement to coverage, determining liability, explaining coverage and process to claimants, collecting and reviewing medical documents and treatment plans, determining when experts are required and providing direction to them, attending mediations and examinations, corresponding with Plaintiff’s Council and Defense Council, documenting all file activity, identifying questionable claims and liaising with brokers and underwriters.

The successful candidate will possess highly developed interpersonal, organizational and time management skills coupled with strong written and verbal communication. Additionally, the individual must have the ability to negotiate and critically analyze data and be decisive. Required knowledge includes familiarity with auto contract and of the highway traffic act and fault chart, awareness of medical terminology and medical abbreviations, knowledge of common types of trauma, their treatment and recovery periods. The ideal candidate will possess 3+ years of experience in a similar role supplemented with post secondary education and / or a CIP or FCIP designation.

To apply for this exciting opportunity please submit your resume to Kevin Wood Claims Manager, Edmonton Peace Hills Insurance kwood@peacehillsinsurance.com

TELEPHONE ADJUSTER

We currently have an opening for a Telephone Adjuster in our Edmonton Claims Department. The position involves investigating, evaluating, negotiating and settling claims arising under the Automobile policy. Responsibilities of this position include confirming coverage is in place and applies to reported claims, obtaining recorded statements, verifying entitlement to coverage, explaining coverage and claims process to clients, determining liability, calculating entitlements and issuing payments on a timely basis, negotiating total loss settlements and disposal of salvage and documenting all activity. The role also involves identifying questionable claims, liaising with brokers and underwriters and arranging repairs and rentals.

The successful candidate will possess superior interpersonal, organizational and time management skills accompanied by strong written and verbal communication. Additionally, the individual must have the ability to negotiate and critically analyze data and be decisive. 2+years experience in a similar position and knowledge of auto insurance are desirable. Post secondary education and / or a CIP or FCIP designation (or working towards one) are definite assets.

To apply for this exciting opportunity please submit your resume by May 21st to mmattern@peacehillsinsurance.com

EXAMINER
(TEMPORARY – MATERNITY LEAVE)

We currently have an opening for an Examiner to fill a temporary maternity leave in our Edmonton office. The position involves reviewing Independent Adjuster’s investigations and investigating, evaluating, negotiating and settling claims arising under the automobile policy and liability policy. Responsibilities of this position include confirming coverage is in place and applies to reported claims, verifying entitlement to coverage, determining liability, explaining coverage and process to claimants, collecting and reviewing medical documents and treatment plans, determining when experts are required and providing direction to them, attending mediations and examinations, corresponding with Plaintiff’s Council and Defense Council, documenting all file activity, identifying questionable claims and liaising with brokers and underwriters.

The successful candidate will possess highly developed interpersonal, organizational and time management skills coupled with strong written and verbal communication. Additionally, the individual must have the ability to negotiate and critically analyze data and be decisive. Required knowledge includes familiarity with auto contract and of the highway traffic act and fault chart, awareness of medical terminology and medical abbreviations, knowledge of common types of trauma, their treatment and recovery periods. The ideal candidate will possess 3+ years of experience in a similar role supplemented with post secondary education and / or a CIP or FCIP designation.

To apply for this exciting opportunity please submit your resume to Kevin Wood Claims Manager, Edmonton Peace Hills Insurance kwood@peacehillsinsurance.com
 

COMMERCIAL LINES – FIELD UNDERWRITER
Calgary Office

Job Summary: Reporting to the Commercial Lines Manager, you will be in charged with achieving the territorial strategic and operating plan for profit, production and service of commercial property business within an assigned territory.

Responsibilities: Generate new commercial business via scheduled personal contact with brokers. Prepare underwriting terms on new and renewal business, with emphasis on in the field quoting. Establish the company as the commercial lines provider of choice in the assigned territory. Conduct routine field inspections of accounts. Actively participate as a team player in the Commercial Lines Department and the company as a whole.

Qualifications: We are seeking enthusiastic team players with a positive attitude and a passion to succeed. The successful individual will possess highly developed interpersonal, organizational and time management skills coupled with strong written and verbal communication abilities. Candidates must have a minimum of Five years Commercial Property/Casualty Underwriting experience, along with an in-depth awareness of market conditions and climate. Knowledge of policy wordings, rating guidelines, strong computer skills and the ability to maintain established service levels are required. The ideal candidate will have completed (or is working towards) the CIP or FCIP designation. Valid driver’s license with a driving record acceptable to the company is also required.

To apply for this exciting opportunity please submit your resume to mmattern@peacehillsinsurance.com

ACCIDENT BENEFITS SPECIALIST

We currently have an opening for an Accident Benefits Telephone Adjuster in our Edmonton office. The position involves investigating, evaluating, negotiating and settling claims arising under the Automobile policy with a primary focus on Section B benefits. Responsibilities of this position include confirming coverage is in place and applies to reported claims, obtaining recorded statements, verifying entitlement to coverage, explaining coverage and claims process to clients, collecting and reviewing medical documents and treatment plans, obtaining and verifying employment information, calculating benefit entitlements and issuing payments on a timely basis, authorizing billing for treatment modalities, corresponding with doctors, lawyers, treatment providers, employers and clients and documenting all activities. The role also involves identifying questionable claims, liaising with brokers and underwriters, arranging for treatment at specialized facilities, requesting and arranging IME’s, IDE’s and FCE’s and referring problem files to the Rehabilitation Coordinator for recommendations.

The successful candidate will possess highly developed interpersonal, organizational and time management skills coupled with strong written and verbal communication. Additionally, the individual must have the ability to negotiate and critically analyze data and be decisive. Required knowledge includes familiarity with auto contract and of law applicable to Accident Benefits coverage, awareness of medical terminology and medical abbreviations, knowledge of common types of trauma, their treatment and recovery periods. Familiarity with human anatomy and physiology and the psychological consequences of trauma would be helpful in this position. The ideal candidate will possess 3+ years of experience in a similar role supplemented with post secondary education and / or a CIP or FCIP designation.

To apply for this exciting opportunity please submit your resume to mmattern@peacehillsinsurance.com