If you have a claims emergency outside normal business hours we can be reached from anywhere in North America at
1-800-369-4053. Your call will be responded to within the hour.
Things To Do Immediately After a Loss:
Property (Homeowner, Condominium Owner, Tenant or Business
Owner)
- Take reasonable steps to prevent further damage and do emergency clean up
- Retain damaged or destroyed property for viewing by adjuster
- Contact police on crime and fire losses
- Contact your broker during business hours for non-emergency claims
Automobile
- At the scene of an accident DO NOT admit fault
- Call the police and an ambulance as required and assist the injured
- Exchange information with other drivers and owners
- Obtain witness names and contact information
- If your car is not drivable, arrange for towing
- Contact your broker during business hours for non-emergency claims
- For non-collision losses secure the car from further damage
